Return & Refund Policy
Introduction
At StyPro, we are committed to delivering high-quality products and ensuring customer satisfaction. If you are not fully satisfied with your purchase, we provide options for returns and refunds under the professional guidelines outlined below.
Eligibility for Returns
Items must be returned within 7 days from the date of delivery.
Products must be unused, unwashed, and in their original packaging with all tags, seals, and accessories intact.
Return is applicable only for products purchased directly from our official website or authorized sales channels.
Non-Returnable Items
Customized Goods: Items that have been personalized with company logos or custom branding (e.g., branded uniforms, trophies, or gifting kits).
Opened Consumables: Hygiene products, cleaning chemicals, or pantry items that have been opened or had their safety seals broken.
Damaged by User: Items showing wear and tear or damage not due to a StyPro error.
Clearance Items: Products marked as "Final Sale" or "Non-Returnable" at the time of purchase.
Opened Consumables: Hygiene products, cleaning chemicals, or pantry items that have been opened or had their safety seals broken.
Damaged by User: Items showing wear and tear or damage not due to a StyPro error.
Clearance Items: Products marked as "Final Sale" or "Non-Returnable" at the time of purchase.
Return Process
Request: Send a return request via email to support@mediumorchid-squirrel-383980.hostingersite.com within the 7-day return window.
Details: Include your Order ID, the reason for the return, and high-resolution photographs if the item is defective or damaged.
Validation: Our support team will validate the request and provide a Return Authorization and specific shipping instructions.
Shipping: Ship the item to the designated warehouse address. Customers are responsible for return shipping costs unless the return is due to a faulty or incorrect delivery on our part.
Details: Include your Order ID, the reason for the return, and high-resolution photographs if the item is defective or damaged.
Validation: Our support team will validate the request and provide a Return Authorization and specific shipping instructions.
Shipping: Ship the item to the designated warehouse address. Customers are responsible for return shipping costs unless the return is due to a faulty or incorrect delivery on our part.
Inspection & Refunds
Upon receiving the returned item, our quality control team will inspect it and notify you of the refund status.
Approval: If approved, the refund will be processed to your original payment method.
Timeline: Refunds typically reflect within 7-10 business days depending on your banking institution.
Replacements
For damaged or defective products, you may opt for a replacement instead of a refund. Replacements will be dispatched free of cost once the original defective item is received and approved by our warehouse.
Cancellations
Orders may be cancelled only before they are dispatched. To cancel an order, contact our support team immediately. Once an order has been shipped, the standard return policy applies.
Contact Us
For any queries regarding returns, please reach out to our grievance department:
Email: grievance@mediumorchid-squirrel-383980.hostingersite.com
Postal Address: StyPro Office & Hygiene Solutions
Phone: +91 9637212294 (Business days, 09:00 AM to 07:00 PM)
Email: grievance@mediumorchid-squirrel-383980.hostingersite.com
Postal Address: StyPro Office & Hygiene Solutions
Phone: +91 9637212294 (Business days, 09:00 AM to 07:00 PM)